Shipping

Free shipping on all UK orders.

All orders are shipped next working day with priority delivery options available at checkout.

Every parcel is sent tracked for peace of mind.

All outer packaging materials are fully recyclable and thoughtfully chosen to minimise environmental impact.


INTERNATIONAL ORDERS:

Free shipping on all International orders over £75, all orders under this amount have a shipping fee of £5 which will be added at the checkout.

PLEASE NOTE: due to customs regulations, we are currently only ship glycerine-based formulas outside of the UK.

If you have any questions about shipping or would like help choosing the best option for you, please feel free to get in touch using the contact form.

Additional customs duties, taxes, or handling fees may apply.

Charges are determined by local authorities and are not included in our prices or shipping costs.

If a delivery is refused: customs duties, return shipping fees and any related charges will still apply and may be deducted from your refund.

Thank you so much for your understanding and support.

RETURNS:

We are unable to accept returns or exchanges unless your item arrives damaged or incorrect.

If something isn’t quite right, please don’t hesitate to get in touch within 7 days of delivery and we'll always do our best to make things right.